Q: Can l get a customized plan for hourly chauffeur services in China?
A: Absolutely. We are dedicated to providing exceptional service by keeping our clients' needs at the heart of everything we do. Our company specializes in premium hourly chauffeur services, ensuring every journey is safe, reliable, and worry-free. Whether you require airport transfers or inter-city transportation, we are here to arrange your travel seamlessly. Please feel free to contact us for further details about our services.
Q: What payment methods are supported?
A: We support various payment methods, including corporate bank transfer, cash, international credit/debit cards, WeChat Pay, and Alipay. Upon trip completion, we can provide official invoices for the finalized payment.
Q: What vehicle models are available?
A: Our fleet includes 5-seater sedans (e.g., Audi A6, Mercedes-Benz E-Class, BYD Han, Volkswagen Passat), 7-seater MPVs (e.g., Mercedes-Benz V260, Toyota Alphard, Zeekr 009, Buick GL8, Denza D9, Voyah Dreamer), 9-seater MPVs (e.g., Mercedes-Benz Sprinter), and 14 to 55-seater coaches and buses.
Q: Are the vehicles clean, tidy, and safe?
A: Absolutely. We strictly enforce a "clean and disinfect after every guest" standard. All vehicles undergo regular professional safety inspections and maintenance to ensure optimal condition and guarantee your travel safety?
Q: Itinerary Changes and Cancellation Policy
A: Change or cancellation fees are calculated as a percentage of the total cost, as detailed below:
Changes or cancellations made 5 days or more prior to departure are free of charge.
Changes made 3 to 5 days prior to departure are free, but cancellation will incur a 20% penalty.
Changes made 1 to 3 days prior to departure are free, but cancellation will incur a 30% penalty.
Changes or cancellations made within 24 hours of departure will incur a 50% penalty.
Q: Do the Drivers Speak English?
A: Our drivers speak Mandarin and have translation apps installed on their phones to facilitate communication with you.
If you require a guide, we can arrange professional guides who speak English, French, or Japanese. However, this service requires advance booking and incurs an additional fee.