Service Process
 

We are committed to providing a simple and efficient service experience. From booking to completion, it only takes the following easy steps:

1

Booking Inquiry

Contact us via WhatsApp, WeChat, or email and provide your travel requirements (time, location, number of passengers, vehicle type, etc.). We will offer professional recommendations and a quotation.

2

Order Confirmation

Confirm the itinerary and cost details, sign a service agreement or confirm the order via WhatsApp. The booking becomes effective after the deposit is paid.

3

Driver Arrangement

Before departure, the driver will arrive at the designated location in advance and conduct a vehicle check to ensure punctual service.

4

Safe Journey

GPS tracking is provided throughout the trip, and professional drivers ensure a safe journey. Routes or stops can be adjusted as needed during the trip.

5

Trip Completion

After safely arriving at the destination, the trip is confirmed as completed. The remaining balance is settled, and an invoice is provided.

6

Service Follow-up

We conduct follow-ups with every customer to collect feedback and continuously improve service quality.

 

Core Advantages

Ningbo Xinyue Car Rental Service Co., Ltd. has developed unique core competitive advantages through years of industry experience and

continuous innovation, delivering service experiences that exceed customer expectations.

Certified and Government-Approved

Holds an official car rental operation license issued by the Ningbo High-Tech Zone Construction and Transportation Administration, and has been successfully selected as a contracted supplier for government vehicle services in Ningbo, making it a compliant and government-recognized service provider.

01

Professional Team with Extensive Experience

Equipped with a highly experienced team of professional drivers. All drivers undergo strict selection and professional training, are familiar with routes across the Yangtze River Delta, and provide safe, professional, and comfortable travel services.

02

Diverse Fleet with Wide Selection

Offers a wide range of vehicles, from 5-seat luxury sedans to 55-seat large buses. The fleet includes models such as Mercedes-Benz V-Class, Denza D9, Voyah Dreamer, Toyota Coaster, and Mercedes-Benz S-Class, allowing flexible selection based on different needs and scenarios.

03

Transparent Pricing with No Hidden Fees

Adheres to a transparent pricing policy, with all costs clearly listed and no hidden charges. Detailed quotations are provided so customers have full visibility of every expense.

04

Thoughtful Service with Attention to Detail

Provides 1 hour of free waiting time and meet-and-greet airport pickup services. Free cancellation is available up to 2 hours before service. A professional customer service team is available 24/7 to respond promptly to customer needs.

05

 

Successful case

From startup to excellence, we have grown alongside numerous well-known enterprises and institutions. Our extensive

service experience is our strongest foundation, and the broad recognition from our clients is our most valued honor.

Government and Public Institutions

  • Ningbo Municipal Government Agencies: Long-term provider of official vehicle services
  • Ningbo Municipal Education Bureau: Provides vehicles for school inspections and official use
  • Eastern Institute of Technology, Ningbo: Provides vehicles for campus visits and intercity official transportation

Major Corporate Clients

  • Hoyer Motors (Ningbo) Co., Ltd.: Vehicles for factory inspections and business receptions
  • Ningbo Zhenhai Refining & Chemical Xincheng Biotechnology Co., Ltd.: Executive travel and intercity commuting services
  • China National Chemical Engineering No.16 Construction Co., Ltd.: Employee commuting and business travel
  • CETC (Ningbo) Marine Electronics Research Institute Co., Ltd.: Logistics transportation and business travel

Major Event Services

  • China–Central and Eastern European Countries Expo: Official designated vehicle service provider
  • World Digital Economy Conference: Guest reception transportation services
  • Various university inauguration ceremonies and anniversary events: Event transportation services